Class Cancellation, Weather Concerns, & Rescheduling Policies

Class Policy
In order to cancel your class you must contact us at least 72 hours prior to the class date to receive a refund of your deposit. You must contact us 48 hours before your class to reschedule. There is NO REFUND if you register for a class within 72 hours of its date.

Private Events
Private party, event or birthday: In order to cancel your event you must contact us at least 14 days prior to the event date to receive a refund of your deposit. You must contact us 14 days before your event to reschedule. There is NO REFUND if you reserve a group event or party within 14 days of its date.

Summer Camp Policy
In order to cancel any camp program, you must contact us at least 7 days prior to the camp start date to receive a refund of your deposit.  You must contact us 7 days before the camp start date to reschedule.  There is NO REFUND if you register for a camp within 7 days of its date.  

Inclement Weather Policy

For the latest updates on our hours during inclement weather, please check the frontpage of this website, our Facebook page, Twitter feed or call us at 703-212-7625.

Outdoor Programs Inclement Weather Policy

In the event of inclement weather on the day of an Outdoor Program you will be contacted by our Director of Outdoor Programs Jason Montecalvo within 24 hours of the Program for rescheduling.

For questions concerning weather and outdoor programs you can email Jason@sportrock.com