Definition of Terms: “Recurring” Memberships are members who pay automatically by credit card or checking account. “Prepaid” Memberships are members who paid in full up front for a 30 day period (1 month), multiple months can be purchased at once.
The member month for all memberships is the 1st – 30th.
Recurring accounts are billed on the 1st of every month.
All requests to change, freeze or cancel memberships must be submitted prior to the 1st of the month for which you are requesting.
Any request received on the 1st or after will be processed for the next billing cycle.
Recurring accounts will continue indefinitely until a request to cancel is submitted.
Membership rates are in no way related to your actual facility usage.
Some changes require additional processing and membership fees which must be paid in full in advance.
ACCEPTED FORMS OF NOTICE
Sportrock does NOT accept in person, phone or faxed requests.
All requests must be submitted prior to the 1st of the month for which you are requesting. Late requests are never accepted for any reason.