Coronavirus Special Membership Options:
For Recurring Members:
Your support is what makes it possible for a small, locally-owned business like Sportrock to keep its doors open. We are incredibly grateful for all the messages of support we’ve received from members over the past week, and also recognize the extreme financial hardship this crisis places on many of you. As such, we are offering 3 options for how you would like to proceed with your membership:
1) We have waived all freeze fees, so your membership will be frozen and a pro-rated credit for the time we are closed will be applied to your Sportrock account. Upon re-opening, your membership will automatically be reactivated unless you request otherwise. If you do not contact us, we will automatically choose Option 1.
2) You may also choose to receive that same pro-rated amount as a credit towards a future class, outdoor trip, or another program – this will help support Sportrock while ensuring you get full value. Please email [email protected] to choose Option 2.
3) In a gesture of incredible kindness and in support of a small business, some members have already offered to continue to pay dues even without climbing at Sportrock. We have no expectation that anyone would choose this option, and recognize it is not possible for many, but based on numerous emails offering to do so, we are giving members this choice. We’re truly humbled by your generosity and support. All funds received in this way will be directly used to support hourly employment for staff most affected by the closure. Please email [email protected] to choose Option 3.
For Prepaid Members:
We will extend the expiration date of all Prepaid memberships to credit you for the days we are closed. No action is required for Prepaid members.
For Classes and Programs:
If you were signed up for a cancelled class, you should have already received an email concerning your booking. If you have any further questions, please email us.
Membership Has Its Rewards!
Members receive full benefits including:
- ACCESS TO ALL SPORTROCK LOCATIONS
- FREE CLINICS FOR MEMBERS
- FREE SELECT FITNESS CLASSES
- 20% OFF SELECT CLIMBING CLASSES
- 15% OFF GEAR PURCHASES AND SPECIAL ORDERS
- GUEST PASSES (12 PER CALENDAR YEAR, CAN BE USED ANYTIME)
- MEMBERS ONLY HOURS (GUEST OF MEMBERS ALLOWED)
- MEMBER REFERRAL BONUS
- SPECIAL TREAT WHEN YOU CLIMB ON YOUR BIRTHDAY
- ALL FIRST TIME MEMBERS RECEIVE FREE RENTALS FOR THE FIRST 30 DAYS OF THEIR MEMBERSHIP
Empower Adventures offers a 40% discount to members when you mention Sportrock during registration!
Show your member card for $3 off per person, per night at Chestnut Creek Campground at the New River Gorge.